Allergic Reaction Policy

Very occasionally people have allergic reactions to certain ingredients within products they haven’t used before and they can vary from customer to customer.

If you do have an allergic reaction to a product purchased on our site, we recommend you stop using the product and visit your doctor in the first instance.

Please contact our team within 48 hours of using your product with the below information:
  • The product you had the reaction to
  • Type of reaction you experienced
  • How long after applying the product did the allergic reaction occur
  • Did you consult a healthcare professional since having the reaction

As a gesture of goodwill, we will refund the value of the product which caused an allergic reaction.

Mum Bub Hub Products are made with all natural ingredients, please read the ingredients on the product to ensure you do not have any known allergies to the ingredients.

Mum Bub Hub CIC reserve the right to request a Doctors’ letter and/or photo of the reaction.

If you have any concerns regarding the safety of certain ingredients, please contact us directly for further information.