Is everything that you make really natural?
Yes! We use the finest natural ingredients we can find. This includes herbs, sea salts and natural oils.
Are your products suitable for use in pregnancy and postpartum?
Yes. We have done our research and have only included essential oils and natural ingredients that are safe for use in pregnancy, postpartum and beyond. We use only 100% pure, essential oils which are grown and processed without the use of synthetic chemicals. We are diligent when diluting making sure that all of our ratios are within a safe range.
I’ve had a C-section can I still use my products?
Our Perineal Spray and Perineal Balm can be used for C section scars but not on an open wound. Before using your Postpartum Bath Herbs or Soaking Salt, we recommend checking with your health visitor or midwife as to when you can soak your wound as they may need dryness for a while.
How long can I keep my unopened product?
All of our products have a best by date of 12 months after opening. This is a freshness guide, but this isn't an expiration date. To be sure of the quality of our products we keep a sample from each batch of each product we make. Some products in this sample inventory are over two years old and are still just fine! That said, you should always use your own best judgment, if it smells "off," don't use it. You can extend the life of oils and salves by making certain they stay cool and out of direct sunlight.
I still have half a jar of product left! What else can I use it for?
Lots of Mum Bub Hub products have alternate, “off the box” uses, read more here!
How soon can I expect my order?
After an order is placed, please allow up to 3 days for your order to ship. We handcraft each item we send out. This includes creating, bottling, labelling, and shipping. Handcrafted items do take a little longer to produce than mass-produced items. Many of our items are made so they are at the peak of freshness when you receive them. Please let us know if you need an item by a certain date and we will always do our best to accommodate your needs.
For UK Orders: After shipping, please allow another week for your order to arrive.
For more information regarding our shipping/returns policy for both UK and international orders, please refer to our Order Info page.
As with any & all skincare products & formulations, some people may experience allergic reactions. We encourage everyone to read our labels (which are easy to understand), go to our website and do a test patch on the inside of their wrist when you begin to use our products.
Our products are not intended to diagnose, treat, cure, or prevent any disease. The natural remedies provided should not be interpreted as a substitute for diagnosis and treatment by a health care professional. It is your responsibility to discuss any alternative or natural remedy with your health care provider before using it.